Dealing with the City of Albany has been a bureaucratic…

imageDream! Bet you weren’t expecting that, right? I’ve freely admitted I know knew nothing about buying or owning a business so everything involved is new to me. As I wade through the paperwork and appointments, my respect for every single business owner on the face of the earth has grown immensely. God bless you, folks! Your success at navigating your way through the process is my inspiration.

My primary objective is to get my application to the State Liquor Authority asap because this is the lynchpin in the entire process. Of course, I want my application to be flawless or, as they say, lacking in deficiencies. I’m working with a professional who is helping me through this intensely precise process.

As I address the bulleted list of items I need, I’ve been in close contact with various offices in City Hall. The degree of helpfulness I’ve encountered has been absolutely outstanding. For instance, I needed a document that Codes and Enforcement typically has on file. Except, in this case, they had no record of ever producing the document I needed. Which meant that an inspection had to be scheduled and the timeframe for that, naturally, was approximately 2 weeks. When I explained my situation and the need to have the document the very next day, they made it happen. Boom.

This is just one example of the professional and polite assistance I’ve received during my interactions with city offices. Others? When I requested a brief meeting with the mayor, I was accommodated with a place on her schedule within 48 hours. As I attempted to obtain yet another piece of paper for the SLA and was advised it would require a FOIL request and approximately 30 days, an employee described another option which would achieve the same result and that could be prepared in 10 days or less.

Each person I’ve encountered has made it clear that they are interested in providing me, an eventual business owner, with what I need to do business in Albany. Their motivation and actions have demonstrated a commitment to this ideal and I couldn’t be more appreciative, as both a homeowner and a new business owner. Just when I thought I couldn’t love you more, Albany!

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Filed under Albany, Lark Street, Local, Observations, stress

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